sarapbabetv Privacy Policy

1. Introduction

sarapbabetv ("sarapbabetv", "we", "us", "our") is committed to protecting the privacy and personal data of all users ("you", "Player", "User") who access or use the services available at sarapbabetv.app. This Privacy Policy is issued in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines ("DPA") — and its Implementing Rules and Regulations, as well as applicable regulations issued by PAGCOR in connection with sarapbabetv's licensed gaming operations.

By registering an account on sarapbabetv or by continuing to use the Platform, you consent to the collection, processing, storage, and use of your personal data as described in this Privacy Policy. If you do not agree with these terms, please discontinue use of the Platform and contact us to close your account.

This Policy applies to all personal data collected through the sarapbabetv website, mobile browser interface, customer support channels, and any other means by which you interact with sarapbabetv.

2. Personal Data We Collect

sarapbabetv collects personal data in the following categories:

2.1 Data You Provide Directly

• Account registration data: full name, date of birth, email address, mobile number, and chosen username
• KYC verification documents: government-issued photo ID (e.g., PhilSys National ID, passport, driver's licence, UMID), proof of address, and any additional documents required for identity or source-of-funds verification
• Financial information: GCash number, Maya account details, bank account details (BPI, BDO, Metrobank, etc.) used for deposits and withdrawals — payment credentials are handled by licensed payment processors; sarapbabetv does not store full card numbers
• Communications: content of messages sent to sarapbabetv via live chat, email, or support tickets

2.2 Data Collected Automatically

• Device and technical data: IP address, device type and model, operating system, browser type and version, screen resolution
• Usage and behavioural data: pages visited, games played, session duration, bet amounts, game outcomes, bonus usage, login timestamps
• Location data: general geographic location derived from IP address for compliance and fraud prevention purposes
• Cookies and similar tracking technologies: see Section 6 for details

2.3 Data from Third Parties

sarapbabetv may receive personal data about you from payment processors (e.g., GCash, Maya), identity verification service providers, fraud detection agencies, and regulatory authorities such as PAGCOR — where disclosure is required or permitted by law.

3. How sarapbabetv Uses Your Personal Data

sarapbabetv processes your personal data for the following purposes:

Purpose	Details
Account management	Creating, maintaining, and verifying your sarapbabetv account; authenticating logins; managing account settings and preferences
Service delivery	Processing deposits and withdrawals; providing access to games and betting services; crediting bonuses and rewards
Legal & regulatory compliance	KYC/AML obligations under PAGCOR licensing conditions and the Anti-Money Laundering Act (AMLA); age verification (21+ requirement); reporting to competent authorities where required by law
Fraud prevention & security	Detecting and preventing fraudulent activity, multiple accounts, bonus abuse, and money laundering; monitoring for security threats
Responsible gaming	Monitoring gaming behaviour to identify at-risk players; administering self-exclusion and deposit limits; sending responsible gaming communications
Customer support	Responding to your inquiries, resolving disputes, and providing technical assistance
Marketing (with consent)	Sending promotional offers, bonus notifications, and platform updates — only where you have consented or where permitted under the DPA's legitimate interest grounds
Platform improvement	Analysing aggregated and anonymised usage data to improve sarapbabetv's products, game selection, and user interface

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 and its IRR, sarapbabetv relies on the following lawful bases for processing your personal data:

• Contractual necessity: Processing required to perform the contract between you and sarapbabetv (e.g., account management, payment processing)
• Legal obligation: Processing required to comply with Philippine law, PAGCOR regulations, and AMLA obligations
• Legitimate interests: Processing for fraud prevention, security, and responsible gaming purposes, where those interests are not overridden by your rights
• Consent: Processing for direct marketing communications, where we have obtained your clear and informed consent prior to sending such communications

5. Data Sharing and Disclosure

sarapbabetv does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment service providers: GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other licensed Philippine payment providers — solely for processing deposits and withdrawals
• Identity verification providers: Third-party KYC and fraud detection services contracted by sarapbabetv to fulfil its regulatory obligations
• Game providers: Licensed game studios who supply the games available on the sarapbabetv platform — limited to game session data required for technical delivery
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or by regulatory direction
• Professional advisers: Legal, accounting, and auditing firms engaged by sarapbabetv, subject to professional confidentiality obligations
• Business transfers: In the event of a merger, acquisition, or sale of all or part of sarapbabetv's business, your data may be transferred as part of that transaction, subject to equivalent data protection commitments

All third-party service providers engaged by sarapbabetv are contractually bound to process your data only for the specified purpose and in accordance with applicable Philippine data privacy laws.

6. Cookies and Tracking Technologies

sarapbabetv uses cookies and similar technologies (such as web beacons and local storage) on its Platform. Cookies are small text files stored on your device that help the Platform function properly and allow us to understand how you use our services.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function — including session authentication, login state, and security tokens. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences, such as language settings and game lobby filters, to provide a personalised experience on sarapbabetv.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate sarapbabetv to help us improve the Platform's performance and user experience.
• Security and fraud detection cookies: Help sarapbabetv identify suspicious activity, multiple account registrations, and automated bot traffic.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use sarapbabetv's services.

7. Data Retention

sarapbabetv retains your personal data for the period necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law and PAGCOR requirements:

• Account data and KYC records: Retained for a minimum of five (5) years following account closure, as required for AML compliance
• Transaction records: Retained for a minimum of five (5) years per AMLA requirements
• Communication and support records: Retained for two (2) years following resolution of the relevant matter
• Marketing consent records: Retained until consent is withdrawn or for two (2) years following the last interaction, whichever is later

After the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

8. Data Security

sarapbabetv implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks involved. These measures include:

• 256-bit SSL/TLS encryption for all data in transit
• Encryption of sensitive data at rest, including KYC documents and financial details
• Role-based access controls — only authorised personnel access personal data on a need-to-know basis
• Regular security audits and penetration testing
• Two-factor authentication available for all player accounts
• Automated fraud monitoring and intrusion detection systems

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sarapbabetv will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, as a data subject you have the following rights in relation to your personal data held by sarapbabetv:

• Right to be informed: You have the right to know what personal data sarapbabetv holds about you and how it is processed — as described in this Policy.
• Right of access: You may request a copy of the personal data sarapbabetv holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data held by sarapbabetv.
• Right to erasure: Subject to overriding legal obligations (such as AML retention requirements), you may request deletion of your personal data.
• Right to data portability: You may request that your data be provided in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe sarapbabetv has not handled your data lawfully.

To exercise any of the above rights, please contact sarapbabetv's Data Protection Officer at: [email protected]. Requests will be acknowledged within 3 business days and resolved within 30 calendar days.

10. Children's Privacy

sarapbabetv's services are strictly intended for individuals aged 21 years and above. sarapbabetv does not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately terminate the account and delete all associated data. If you believe a minor has registered on sarapbabetv, please contact us immediately at [email protected].

11. Third-Party Links

The sarapbabetv Platform may contain references or links to third-party services (such as payment processors). These third-party platforms operate under their own privacy policies, which sarapbabetv does not control. We encourage you to review the privacy policies of any third-party services you interact with in connection with your sarapbabetv account. sarapbabetv is not responsible for the privacy practices or content of third-party platforms.

12. Changes to This Privacy Policy

sarapbabetv may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, sarapbabetv will notify registered players via email or by posting a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of sarapbabetv after the effective date of a revised Policy constitutes your acknowledgement of the changes.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by sarapbabetv, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on the sarapbabetv Platform
• Response time: All formal data privacy requests will be acknowledged within 3 business days

For complaints that remain unresolved, you may escalate the matter to the National Privacy Commission (NPC) of the Philippines through the NPC's official channels.